Highlights

Good Articles to Share

Author: Tan KW   |   Latest post: Sat, 23 Feb 2019, 05:15 PM

 

World's biggest hotel booking sites called out for unfair and misleading sales tactics

Author:   |    Publish date:


Some of the world's biggest hotel booking sites have agreed to stop engaging in shady marketing tactics like pressure selling and misleading discounts following an investigation from the UK's consumer protection group. 
 
Calling the outcome a victory for UK holidaymakers, the Competition and Markets Authority (CMA) has given sites like Expedia, Booking.com, Agoda, Hotels.com, ebookers and Trivago until Sept 1 to change their ways. 
 
An investigation launched last year turned up unsavoury practices among online booking sites that included pressure selling and misleading omissions. What exactly is pressure selling?
 
If you've ever booked a hotel room in a rush, because the website told you hundreds of other people were looking at the same room, or because the site was giving the impression that hotels in the area were sold out, you very well may have been duped.  
 
Now, hotels will have to make it clear that consumers may be searching for different dates and refrain from posting sold-out hotels within search results, a pressure tactic used to induce people to book more quickly.   
 
Websites will also be required to disclose when search result rankings are influenced by commissions paid by the hotel to the site. Discounts and promotional deals that are posted must be relevant and available to the user's search, and all compulsory charges like taxes, booking or resort fees shown upfront.  
 
Though the CMA stops short of calling the practices a breach of consumer law, the group said that if the changes are not made by Sept 1, they will consider taking further enforcement action.
 
– AFP Relaxnews 
Share this

  Be the first to like this.
 


FEATURED EVENT
 

324  458  490  595 

ActiveGainersLosers
Top 10 Active Counters
 NameLastChange 
 SAPNRG 0.315-0.01 
 IWCITY 0.63+0.04 
 AAX 0.26-0.03 
 VS 0.985-0.035 
 HSI-C3W 0.485+0.045 
 DAYANG 0.795+0.005 
 SAPNRG-WA 0.1050.00 
 BARAKAH 0.10-0.02 
 HSI-H4Y 0.135-0.03 
 DNEX 0.3250.00 

SPONSORED POSTS

1. Investment Bloggers Day 2019 MQ Trader Announcement!
2. Investment Bloggers Day - Get your sponsored ticket from MQ Trader today! MQ Trader Announcement!

TOP ARTICLES

1. Dayang Will Fly on Monday - Koon Yew Yin , Calvin Tan Comments (Please post comments here & contribute your ideas) THE INVESTMENT APPROACH OF CALVIN TAN
2. Dayang Will Fly on Monday - Koon Yew Yin Koon Yew Yin's Blog
3. PANTECH(5125) OR ALL-TECHNOLOGY STOCK IN THE OIL AND GAS SUPER BOOM TIME, CALVIN TAN RESEARCH THE INVESTMENT APPROACH OF CALVIN TAN
4. Tony Fernandes: This will be best year for Airasia. New platform business will grow ancillary Good Articles to Share
5. This company got 5G network prospect + Mahathir factor, ready to punch all the way into glorious moment again Target Invest - We Target, We Invest
6. The Bonuses of Airasia Windfall Profit
7. FPI - Earnings dragged by higher operating cost (HLIB maintain BUY rating with TP of RM2.22) FPI 2大因素前景看好台灣聯友今年再 尋突破
8. Price of Airasia Windfall Profit
Partners & Brokers