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CIMB's core banking services, customers' data intact

 Publish date: Fri, 6 Sep 2019, 10:40 AM

KUALA LUMPUR: CIMB Bank Bhd and CIMB Islamic Bank Bhd (collectively CIMB) has clarified that it detected some suspicious external behaviour towards its information and technology (IT) systems, and has taken action on the matter.
 
In a statement, CIMB said as a precautionary measure, it has immediately suspended certain systems, which affected some aspects of the bank’s business, specifically internal functions.
 
“We would like to reiterate that our core banking system and customer data remain intact, and our customers have been able to perform their banking transactions as usual, including via CIMB Clicks, BizChannel@CIMB and Self Service Terminals including automated teller machines (ATMs) and cash deposit machines,” it said.
 
CIMB also said that it would continue to take all necessary steps to ensure a secure banking environment for its customers.
 
“We would like to thank our valued customers for their support and understanding,” it added.
 
 - Bernama
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Labels: CIMB

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