BFM Podcast

Today On Twitter: The Customer Is (Not) Always Right

Tan KW
Publish date: Sat, 25 Jun 2022, 11:27 AM
Today On Twitter: The Customer Is (Not) Always Right

24-Jun-22 17:35

The customer is always right, or so it's been since time immemorial. But are they? We look at a call to normalise answering back and reasoning with customers when the situations calls for it, following a viral video of a fast-food store employee defending herself in an argument with a customer.

Image Source: Ketut Subiyanto, Pexels

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