Maxis' regional core network infrastructure improves connectivity in East Malaysia

KUALA LUMPUR (Dec 12): Maxis Bhd has built a regional core network architecture in East Malaysia, specifically in Kuching and in Kota Kinabalu, to cater to all mobile user traffic and content reach with direct international content connectivity.

In a statement on Monday, the network provider said the network architecture would allow for a larger capacity of mobile user traffic in Sabah and Sarawak, providing improved user experience with higher speeds and lower latency, especially for video-related activities.

"Prior to this, a centralised core in Maxis' Klang Valley data centres served mobile internet users nationwide but the distance of Sabah and Sarawak from the Klang Valley added latency to users' experience in those two states," it said.

It said the average monthly mobile data consumption of its users in Sabah and Sarawak has been higher than the national average with 32 gigabytes per user and consistent growth on a quarter-on-quarter basis.

Chief executive officer Goh Seow Eng said hence, the new regional core is an important investment to improve customers' internet experience and caters to the high data volume as well as anticipated volume growth.

"Over a three-month assessment period, the newly launched core servers in Kuching and Kota Kinabalu resulted in significant improvements to internet latency and overall speeds for users across both states, particularly for video streaming and mobile gaming," he said.

In Sarawak, he said the latency improved from 48 milliseconds to 23 milliseconds while download speeds increased from 31 megabits per second (Mbps) to 43 Mbps while in Sabah, latency was 25 milliseconds compared with 53 milliseconds and download speeds jumped from 25 Mbps to 40 Mbps.

Maxis added that it has also enhanced the operational set-up and processes to manage the new regional core with dedicated field support teams in place as well as performance management and dashboards to monitor mobile traffic.