PUTRAJAYA: The Tourism, Arts and Culture Ministry will replace the Tourism Industry Licensing System (SPIP) with the Tourism Licensing and Enforcement System (Tourlist) starting November.

The ministry said the existing SPIP system would be closed from Oct 1 to make way for the deployment phase of the Tourlist system, which is expected to go live on Nov 1.

SPIP is the ministry’s portal for tourism sector licensing matters, including applications, renewals, and changes to the licence status.

Following its shutdown, the deadline for all licence applications in the SPIP system, such as for tour operators and travel agencies, tourism training institutes, tour guides, tour buses and rental cars (Sabah, Sarawak and Labuan) as well as applications for registration of premises offering tourist accommodation, is Sept 30.

“All application data that have been successfully processed and approved through the SPIP system will be migrated to the Tourlist system, and checks on approval status can be made on the system,” the ministry said in a statement today.

Unsuccessful applications or those incompletely processed will not be migrated to Tourlist.

Incomplete applications can be resubmitted via Tourlist and a claim can be made for the processing fee paid under SPIP.

The ministry said during the closure period of SPIP, applicants would be able to submit applications manually at the counter of its Tourism Licensing and Enforcement Division (BPPP) and state offices.

The application form can be downloaded via www.motac.gov.my beginning Oct 1.

The ministry, through BPPP, will be holding a “Pre-Tourlist Go-Live” pilot activity involving selected industry players from Oct 27 to 30 to record and identify areas of improvement in the Tourlist system.

“The adoption of this technology is to improve quality of delivery, ensure sustainability of the ecosystem and expand accessibility to tourism and cultural products and services,” the ministry said. — Bernama

https://www.thestar.com.my/news/nation/2022/09/20/new-portal-for-tourism-sector-licensing-from-nov-1