From experience: STAY AWAY from TA Securities. If you don't know/don't ask, TA starts you off with the highest fees (0.7% or RM40!) - UNLESS you do your homework and ask why you're paying so much compared to other firms. Then like magic, your remisier will tell you brokerage fees are negotiable. Mine lowered it to 0.6%. My remisier has never been proactive. Neither has he assisted me once throughout my years with them, including my online trading access setup, how to use, etc. Perhaps because I'm not an active trader. But the final straw came when I decided to call their office directly (bypassing my remisier) and found out they have an 'online traders discount' - 0.4% or RM 28! When I forwarded this info to my remisier and asked for an explanation - he went silent! It was clear to me my remisier was acting in his best interest - not mine. I also did not appreciate TA's dodgy approach to fees. Never upfront unless you prod and swerve. When I asked TA Management what action would be taken, they said my remisier was apologetic, that it had been a busy last few weeks in the stock market, and he was 'reminded' not to neglect clients in future.
Speechless.
Horrible experience. Looking to switch to either Maybank or Rakuten
Page: Brokers Comparison
2020-08-13 08:37 | Report Abuse
From experience: STAY AWAY from TA Securities. If you don't know/don't ask, TA starts you off with the highest fees (0.7% or RM40!) - UNLESS you do your homework and ask why you're paying so much compared to other firms. Then like magic, your remisier will tell you brokerage fees are negotiable. Mine lowered it to 0.6%. My remisier has never been proactive. Neither has he assisted me once throughout my years with them, including my online trading access setup, how to use, etc. Perhaps because I'm not an active trader.
But the final straw came when I decided to call their office directly (bypassing my remisier) and found out they have an 'online traders discount' - 0.4% or RM 28! When I forwarded this info to my remisier and asked for an explanation - he went silent!
It was clear to me my remisier was acting in his best interest - not mine. I also did not appreciate TA's dodgy approach to fees. Never upfront unless you prod and swerve. When I asked TA Management what action would be taken, they said my remisier was apologetic, that it had been a busy last few weeks in the stock market, and he was 'reminded' not to neglect clients in future.
Speechless.
Horrible experience. Looking to switch to either Maybank or Rakuten