1. Masters in Business Administration Majoring in Human Resource from Nottingham Trent University, United Kingdom
2. Bachelor of Administration Management from Paramount University of Technology, United Kingdom
3. Diploma in Professional Safety Management from Construction and Industrial Safety Training Centre (CONSIST), Australia
4. Diploma in Human Resource Administration from Malaysian Institute of Personnel Management (MIPM)
5. Certificate in Personnel Management from MIPM
6. Certificate in Safety & Health Officer from the National Institute of Safety & Health (NIOSH)

YB Puan Hajah Normala is currently the Member of Parliament for Pasir Gudang Constituency in Johor since 2013. She is also a Committee member of the International Bureau of Wanita UMNO Malaysia and a member of the Wanita UMNO for Johor State. In addition, she is the Chief of the UMNO's Women's Wing for Pasir Gudang Division. 

Before her foray into politics, YB Hajah Puan Normala accumulated over 32 years of experience in Human Resources and Workers Safety and Health. She began her career in Human Resource in 1981 with Pan Century Edible Oils Sdn Bhd, Pasir Gudang and progressed to the position of Head of Human Resources in 1992 at Pan Century Oleochemicals Sdn Bhd. She later joined Grand Bank Yachts Sdn Bhd in 1995 as a Human Resources Manager and resigned in 2013. 

YB Hajah Normala is very active in non-governmental organisations and holds various position such as the Chairman of Mimbar Permuafakatan Ibu Bapa Malaysia (MAPIM), Pasir Gudang and Supreme Council Member of MAPIM (National Level), Chairman the Women's Bureau of Drug Prevention Association of Malaysia (PEMADAM) Johor, Chairman of the Development Council of Women & Family for Pasir Gudang, Chairman of Perkumpulan Wanita (PERWANI) Parliament Pasir Gudang, Chairman and Founder of Koperasi Seri Cempaka Pasir Gudang Berhad and Chairman of the Advisory Board of Community College Pasir Gudang.

She was the former Deputy Chairman of Federation of Malaysia Manufacturers (FMM), Johor Branch since 2000 and also chaired various committees on FMM. She was the former Deputy Chairman of Human Resources Officers Group for Pasir Gudang Industrial Area, former Deputy Chairman of Malaysian Employees Federation Johor, Honorary Secretary of Malaysian Association of Safety and Health Officers, former Panel Member of Appeal Cases Committee for Court of Appeals SOCSO cases and former Panel Member of Industrial Court Malaysia.

Chemical Company of Malaysia Berhad

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