KUALA LUMPUR (Nov 30): Malayan Banking Bhd (KL:MAYBANK) is offering Flood Relief Assistance to individuals and small and medium enterprise (SME) customers affected by floods and heavy rainfall in various states.

In a statement on Saturday, Maybank said the relief assistance is aimed at easing the financial burden of Maybank customers impacted by the floods.

The Flood Relief Assistance is designed to address the challenges the flood victims are facing and will include, among others, deferment of financing/loan repayment, a reduction in monthly instalment or extension of repayment tenure, said the bank.

Customers can apply for the Flood Relief Assistance via two easy channels:

SME customers are encouraged to contact their relationship managers for assistance, the statement read.

Additionally, the bank said it is also offering waiver of fees and charges for selected services, such as replacement of debit cards, ATM cards or cheque books lost or damaged during the floods.

Meanwhile, the Maybank group’s insurance arm, Etiqa, has put in place a quick and easy claim process for its insurance policyholders and takaful certificate holders, with no forms or supporting documents required. 

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