Warning!

FAQ - AmEquities

This FIS account is a special service that allows you to trade 12 different markets in a single account - allowing you to access 12 foreign markets without having any foreign bank account and residential proof in that country.

Step 1:

Search for the 2 FIS activation emails in your inbox, titled as below:

- First Password - AmeSecurities Foreign Investing Services (FIS) Online Trading
- Second Password - AmEquities Foreign Investing Services (FIS) Online Trading


Step 2:

Get your Activation ID and first password by opening the document attached in the “First Password” email by using the combination below:

The last 4 digits of your NRIC or passport no. (e.g. 641110-10-1028)

The first 3 letters of your name as per NRIC or passport in capital letter. (e.g. MOHAMAD ABU BIN ALI)

From the above sample, the password combination to open the attachment is: 1028MOH

 The attachment should look like the image below:

From the above example, your Activation ID is 000AAAA, First password is a000aa00


Step 3:

Get your second password by opening the document attached in the “Second Password” email by using the combination below:

1. The first 3 characters of your AmEquities login ID e.g. holiday123 (in CAPITAL Letter) 
2. The last 3 digits of your AmInvestment CDS number e.g. 086-001-034567889

From the above sample, the password combination to open the attachment is: HOL889

The attachment should look like the image below:

 

From the above example, your Second password is AA000a00


Step 4:

Activate your account by going to this link: https://www2.cqtraderonline.com/AmInvestment

Click on Activate Login


Then, fill in your Activation ID and First Password > click submit

**From our example, the activation ID is 000AAAA, First password is a000aa00


Next, fill in your Second Password > click Submit

**From our example, the Second password is AA000a00

I have not received my FIS activation email. When will I receive it?

Normally, FIS activation email will be sent within 1 week after your trading account is opened. You may want to check your junk/spam mailbox as well.

You can use this link to access your FIS account directly: https://www2.cqtraderonline.com/AmInvestment

Can I access my FIS account using AmEquities Mobile App?

Currently, you will need to access your FIS account using a computer browser.

For trading in the US and Singapore, you can trade directly through your FIS account online.

For trading in other countries (e.g. HK, UK, Japan, etc), you can send your request to the dedicated MQ Support group we have for you on Whatsapp using the information below:

Country:
Types: [Buy/Sell]
Counter: [name & code]
Quantity:
Price: [in the currency traded]

Currently, the price in the FIS platform is live with a 15 mins delay for counters in Singapore and the U.S.

You can subscribe to live quotes for Singapore exchange with a subscription fee of SGD3 per month. Please send us your subscription request to the dedicated MQ Support group we have for you on Whatsapp.

Below are the charges for different exchanges.

Online Trading (Singapore & US)


Offline Trading



**Note

1. Min Brokerage is in traded currency or settlement currency (due to currency restriction) and shall be converted to RM equivalent based on the applicable FX rates. 
2. Brokerage rates and regulatory charges are subject to change.

You can check charges for specific foreign exchange that you are interested in trading by sending your inquiries to the dedicated MQ Support group we have for you on Whatsapp.

You can choose to retain your sales proceeds in the currency you sold.

You can send your preference to MQ Trader support team members in the dedicated MQ Support group we have for you on Whatsapp.

Below are differences explained:

If you choose to retain the currency you sold, your sales proceeds will be retained in the currency you sold.

For example, if you sold your shares in the U.S. exchange with a total value of USD 10,000.00, the funds will be kept as USD 10,000.00.

**Disclaimer: the above example did not include brokerage and other transaction charges.

If you choose NOT to retain the currency you sold, your sales proceeds will be converted to MYR when the funds are credited into your account.

For example, if you sold your shares in the U.S. exchange with a total value of USD 10,000.00, the funds will be converted to the default SGD currency (around SGD 7,400.00, using a rate of USD 1.00 = SGD 1.350), then to MYR (around RM 2,350.00, using a rate of SGD 1.00 = MYR 3.137).

**Disclaimer: the above example did not include brokerage and other transaction charges.

**Note: the currency that you can choose to retain includes:

SGD, HKD, USD, IDR, AUD, GBP, CAD, and JPY.

You can find AmEquities exchange rates through this link: https://www.ambank.com.my/eng/rates-fees-charges

When sales proceeds are retained in a currency, it can only be used to purchase the stock of the same exchange.

For example, if you have retained your sales proceeds in USD, you can only use the funds to purchase stocks in the U.S. exchange. If you have retained sales proceeds in HKD, you can only use the funds to purchase in the HK exchange.

If you would like to use the sales proceeds to purchase in the stock exchange other than your retained currency, you can perform funds withdrawal from your foreign currency account to your Malaysia trust account. After the funds have been transferred to your Malaysia account, you can then purchase stocks from any foreign exchange as usual. 

You can send your withdrawal request to MQ Trader support team members in the dedicated MQ Support group we have for you on Whatsapp. Please note that there will be a small number of processing fees to withdraw from your foreign currency account.

You may check with the dedicated MQ Support group we have for you on Whatsapp on the charges of the specific currency you want to withdraw.

You can split your deposit into 2 allocations, or full allocations to either Bursa / Foreign market.

For example, you can choose to allocate 70% for Local (Bursa market), 30% for Foreign market, or allocate 100% for Local (Bursa) and vice versa.

The trading limit allocation works for both deposit and money in your trust. Should you wish to set special instructions for your deposit individually, you can always send us your request in the dedicated MQ Support group we have for you on Whatsapp, and we will update the ops team to allocate your trading limit as per your request.

Step 1: 
Search for auto-email@amequities.com 

Step 2: 
Click on the long blue activation link in the email to activate your account. 

Step 3: 
Get your username and the first-time password and trading pin from the email with the title: AmEquities Online Trading ID Registered Successfully!

Step 4: 
Log in directly to the trading portal: https://www.amequities.com.my/

If you already have a demo account or an existing AmEquities trading account, no activation will be needed. You can log in directly to the trading portal using your existing username and password.

**Remember to update your password and trading pin after you first log into your trading account.
Your client code can be found in the order pad screen as shown below.


After clicking on the activation link, you can log in directly to the trading portal: https://www.amequities.com.my/
You can get your CDS number from the statement sent to your email by Bursa. 


Normally, the CDS statement will be mailed to you by Bursa. In your mailbox, you can search for the keyword: “bursa statement”. 

Alternatively, you may log in to your Bursa Anywhere App account > eStatement > tap on the statement that you wanted to view > fill in the password


You will need to key in a password combination using the information below:
1. The first 2 letters of your name as per NRIC or passport in capital letter. (e.g. MOHAMAD ABU BIN ALI)
2. The last 6 digits of your NRIC or passport no. (e.g. 641110-10-1028)

From the above sample, the password combination to open the attachment is: MO101028
Your dividend will be credited directly into your bank account. 
Login to the AmEquities trading platform through your computer, go to Reports > Client Summary. In client summary, you can view your current outstanding position, cash balance, etc. 




Attributes

Explanation

O/S Purchase Contracts Due:

Total amount to be debited from trust acc (on T+2 of shares bought)

O/S Purchase Contracts Not Due:

The shares you've purchased are not due yet.

O/S Contra Loss:

An outstanding loss that is yet to reflect in your trust acc

O/S Sales Contract:

Total amount to be credited into trust acc (on T+2 of shares sold)

O/S Contra Profit:

Outstanding gain that is yet to reflect in your trust acc

Trust Money:

It is the total cash balance in your trust account.

Yes, AmEquities mobile applications are available on both Android and iOS devices. 

To install the AmEquities Android App for Android devices, you can go to this link: https://play.google.com/store/apps/details?id=com.n2nconnect.ammultilogin.stock

To install the AmEquities iOS App for iOS devices, you can go to this link: https://itunes.apple.com/gb/app/amequities/id1438080924?mt=8

Normally, your eContract Note will be sent to your email by the end of the trading day.

To view your Contract Note from the trading platform, go to eServices > eStatement > Contract Statement
One of the benefits of opening a trading account with MQ Trader includes FREE i3investor portfolio integration. This allows you to synchronize your trade data to the i3investor advanced Portfolio Management System. You can use this Portfolio Management to easily view and calculate your profit and loss.

You can send your integration request to the dedicated MQ Support group we have for you on Whatsapp
In the trading platform, go to Portfolio > Equities Portfolio.



Your portfolio then is displayed on a pop-up screen as shown below.


The brokerage calculation in the trading platform is the default settings, which is 0.60%, min RM40. 

One of the benefits that MQ Trader offers is to allow clients to track their portfolio (including profit and loss) in i3investor via i3investor Portfolio Integration.

You may send your request to the dedicated MQ Support group we have for you on Whatsapp regarding the portfolio integration.
Brokerage charges according to account types are listed in the table below:

Account Types

Brokerage Charges per contract

eDirect (cash upfront) account

0.05% per contract, or min RM8 

T2 account

0.20% for trades above RM100K, or 0.30% for trades below RM100K, min RM10

T7 account

0.25% for trades above RM100K, or 0.30% for trades below RM100K, min RM10

Smart Margin Financing account

0.21% for trades above RM100K, or 0.42% for trades below RM100K, min RM28

Other charges for each transaction includes: 

Stamp duty - RM1.00 for RM1,000.00 or fractional part of the value of securities, max RM200.00
Clearing fee - 0.03% of transaction value, max RM200.00
SST for clearing fee - 6% of Clearing fee
SST for Brokerage fee - 6% of Brokerage fee
Stamp duty is standard across Malaysia, RM1.00 per RM1,000.00 (max RM200).
There is a 6% Service Tax on brokerage fees and clearing fees.
DF = Discretionary Financing

Discretionary Financing is a trading facility that allows clients to settle their outstanding purchases at any time up to T+7. With Discretionary Financing, clients have the flexibility in portfolio management where a stock can be sold at a later date to cover the cost of a stock purchase.

Fees incurred on discretionary financing are lower than brokerage fees that need to be paid to roll over a purchase contract. Collateral is in the form of shares or cash deposits.
You can deposit the funds to the respective bank accounts listed below. After the deposit, you can just snap the deposit slip and send it to our dedicated MQ Support group on WhatsApp for updating and tracking purposes.

For conventional (non-Islamic) accounts, you can deposit to any of the following Aminvestment Trust Accounts: 

Bank Name

Account Number

AmBank

001-201-003217-3

Maybank

5-14011-14269-0

Public Bank

3-0775756-18

Hong Leong Bank

001-00-899441

RHB Bank

2141-2900-277540

CIMB Bank

800-157-1052


For Islamic accounts, you can deposit to any of the following Aminvestment Islamic Trust Accounts:

Bank Name

Account Number

AmIslamic Bank Berhad

001-202-200328-8

Maybank Islamic Berhad

5-64016-11984-5

Public Bank Berhad

3-9919257-27


Normally, your deposit will take about 1-2 hours to be processed. 
No, there is no minimum amount for the deposit. You may deposit according to the quantity and price of the counters you’re interested in buying.
You can send your withdrawal request with the information below to the dedicated MQ Support group we have for you on Whatsapp:

Bank name:
Bank account number: 
Amount: 

**If the bank account is different from the registered bank account during your application, please include the latest bank statement of the bank account as well. 
There are no withdrawal charges for withdrawal from your local trading account. 

LO refers to a Letter of Offer by AmEquities on their approval of your Margin account details. You will need to sign the LO before your trading account can be opened.

Facility limit is the approved loan amount provided by an investment bank or a broker against the value of assets in your portfolio.

Please note that the financing ratio is different from the facility limit. The financing ratio would be based as follows:

(a) If the client would pledge 30k cash, then he will be able to buy up to 60k. (Means for cash is 2x financing)
(b) If the client would pledge 30k shares, then he can buy up to 30k. (Means for shares is 1x financing)

If clients were to transfer/pledge more shares/ cash into the margin account (more than the existing Facility limit amount), then they need to apply for a higher limit in their margin account.

The interest rate is chargeable when you are using your facility, 5% p.a. daily rest basis. It shall be triggered when you utilize your loan - based on the amount that you have utilized, not the facility limit.

Rollover fee is charged for outstanding share purchase contracts that are carried over to the next period (normally brought forward every quarter).

0% rollover fee applies for the first 6 months after your account is opened. The terms vary from an individual as it is subject to approval by the bank. Based on our past experience on bank approval on LO with our various clients, the clause stated that if the client could not generate brokerage more than RM6,000 within the first 6 months upon bank approval, the rollover fee shall update to 0.25% per quarter (should you have any outstanding).

Please note that all margin accounts will be subjected to annual review on both facility limit and rollover fee policy. If there are any changes, the bank will inform the client directly through letter and email.

The maximum amount of financing available is based on the underlying collateral. For AmInvestment Bank, MoF is 50%, and Margin Call at 60%.

Share capped value is the value of the share that an investment bank or a broker agrees to accept as collateral for the facility limit. It is computed by the multiplier of share capped percentage and market value of the shares. Share capped percentage will be adjusted from time to time based on the stock valuation which is affected by various factors such as political changes. Should you want to know the specific share capped value for any stock, you can provide us with the list. We can get the share capped value individually from the ops team.   

Loan to Security Ratio (LSR) refers to the total outstanding loans over the share capped value in your portfolio. The formula can be written as below:

LSR (%) = (Total Outstanding loan)/(Final Capped Value of shares in the portfolio)

Shares Market value = RM200,000
Shares Capped Value = RM200,000 x 70% = RM140,000
Outstanding loan = RM70,000
LSR % = (RM70,000 / RM140,000) X 100% = 50.00% 

LSR is important to determine your portfolio risks. A higher LSR percentage (e.g., 80%) indicates that your outstanding loan is higher than your portfolio shares value and the portfolio holds a higher risk of not being able to recover from possible losses. Conversely, a lower LSR means your outstanding loan is lower than your portfolio shares value, hence your portfolio has a lower risk.

Share capped value in a portfolio affects the LSR. A higher capped value percentage will contribute to a lower LSR. Conversely, a lower capped value percentage will contribute to a higher LSR. The share capped value formula is as below:

Share capped value = Share market value×Capped value percentage


The formula of LSR (equation 1.1) is:

LSR (%) = (Total Outstanding loan)/(Final Capped Value of share in the portfolio)


By combining both formulas,

LSR (%) = (Total Outstanding loan)/Total(Share capped value)
LSR (%) = (Total Outstanding loan)/[Total(Share market value×Capped value percentage)]        


LSR is inversely proportional to share capped value and share market value. Hence, when the market value of a share increases, the share capped value will also increase, leading to a lower LSR.

It is important to maintain a healthy LSR percentage as it indicates your portfolio risks exposure. A lower LSR percentage indicates that your portfolio has a healthier Loan to Securities exposure. It is advisable to hold shares with higher capped value and with lesser market volatility in your portfolio to maintain a lower and stable LSR percentage. 

In AmEquities, the LSR to be maintained in each margin account is 50%. Our MQ support team will send notifications to clients whose LSR is 50% and above. Once your LSR exceeds 60%, a margin call will be made. 

The share capped value generally depends on its current market price and share capped percentage which is being reviewed and updated every quarter based on the performance of stocks. Shares with good fundamentals and with a higher market price will normally have a higher capped value.

(a) If you hold 20,000 units of share A, with a market price of RM 2.00, which are listed on the Main market (with maximum 100% capped value), the share capped value will be calculated as below: 

Total Market value = RM 2.00 X 20,000 unit = RM 40,000.00
Share capped value = RM 40,000.00 x 100% = RM 40,000.00

(b) If you hold 20,000 units of share B, with a market price of RM 2.00, which are listed on the ACE market (with maximum 80% capped value), the share capped value will be calculated as below: 

Total Market value = RM 2.00 X 20,000 unit = RM 40,000.00
Share capped value = RM 40,000.00 x 80% = RM 32,000.00 

(c) If you hold 20,000 units of Warrant C, with a market price of RM 2.00 (with a maximum 50% capped value), the share capped value will be calculated as below: 

Total Market value = RM 2.00 X 20,000 unit = RM 40,000.00
Share capped value = RM 40,000.00 x 50% = RM 20,000.00 

As the LSR is affected by share capped value, it is advisable to hold fundamentally good stocks with less volatility in your margin account portfolio to prevent fluctuation on your share capped value and to maintain a lower LSR percentage.


**Disclaimer: the above examples are just for illustration purposes on how share capped value can be calculated. The share capped value and shares market value may be updated by the broker/bank from time to time, you can check the share capped value for specific counters with our support team in the dedicated WhatsApp group. 

A margin call is made by the lender when the value of the collateral falls below a certain percentage of the financed amount.

When a margin call is made, the borrower is required to top-up the value of the assets (i.e., pledge more assets that can be in the form of shares, fixed deposits, and unit trusts) or reduce the outstanding loan to meet the required MoF within three trading days.

Let’s look at a simplified scenario so that you can have a clearer comprehension. Mr. ABC deposited RM100,000 into his account and it contributed RM 200,000 facility limit as a result of 2x cash multiplier. He proceeds to purchase a basket of stocks with a market value of RM 200,000.00 and a share capped percentage of 100 %. Therefore, the share capped value is RM200,000.00 as shown below:

Share capped value= Share market value x shares capped percentage
Share capped value= RM 200,000.00 x 100 %
Share capped value= RM 200,000.00

This brings his LSR squarely to his MoF of 50%. Here's some sample scenario: 

LSR
= (Total Outstanding loan – Cash) / Total Share Equity
= RM 200,000 - RM 100,000 / RM200,000
= 50 %

When the value of the stocks appreciates to RM250,000, Mr. ABC’s LSR becomes 40%.

LSR
= Total Outstanding loan / Total Share Equity
= RM100,000 / RM250,000
= 40%

As a result, Mr. ABC has more facility limits to purchase additional stocks. He decides to purchase additional stocks for a market value of RM 50,000 and a share capped value of 100%. The total share capped value is RM50,000.

LSR
= Total Outstanding loan / Total Share Equity
= (RM100,000 + RM 50,000) / (RM250,000 + RM 50,000)
= RM150,000 / RM300,000
= 50%

After a few days, the value of the stocks decreases from RM 250,000 to RM 200,000. The bank makes a margin call as his LSR exceeds 60%, which triggers a margin call.

LSR
= Total Outstanding loan / Total Share Equity
= RM 150,000 / RM200,000
= 75 %

At this point, Mr. ABC will have to top up cash or sell off some shares to bring his LSR back down to below 50%.

You’ll need to either transfer funds or sell some shares to cover the Margin Call position. You can refer to our support team (in the dedicated WhatsApp group) for funds or shares to be transferred or sold respectively.

When the LSR exceeds the approved force sell ratio (e.g., 70%) or the borrower fails to rectify a margin call within the given grace period, the lender would then have the right to sell or dispose of the security pledged or any part thereof.