Bertrand Saillet, FCM Travel Solutions Asia

08-Feb-18 12:00

Have you met Sam? Sam is your 24/7 pocket travel assistant that's powered by AI bots with travel expertise and wants to serve you intelligently, just like a real-life personal assistant. The rise of chatbots and AI has seen an unprecedented acceleration in technological advancements and implementation. According to reports, more than half of businesses are jumping on the chatbots bandwagon this year to deliver a consistent, personalised and seamless experience for their customers. We speak to Bertrand Saillet, General Manager at FCM Travel Solutions Asia about the rise of chatbots and Sam, the AI Pocket Travel Assistant.

Produced by: Jeff Sandhu