BFM Podcast

Now You Can Text Your Airline

Tan KW
Publish date: Tue, 24 Jul 2018, 03:20 PM

Richard Bradbury | Audrey Raj | Arvindh Yuvaraj

24-Jul-18 12:45

Etihad Airways has joined KLM in developing a channel on WhatsApp. Customers could potentially confirm bookings, ask questions, and receive check-in notifications, boarding passes and flight status updates using the popular mobile messaging app.

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