BFM Podcast
Govt Poll on Twitter Gets Thumbs Down
01-Jul-22 17:00
Shazwan Mustafa Kamal, Associate Director, Vriens & Partners
A Twitter poll was taken down by the Prime Minister's Office after the feedback that came in was a tad too honest. This opened up the question of how government agencies can make use of social media to get feedback from the rakyat. We discuss the value of government agencies utilizing social media for feedback and what happens when such a move backfire.
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