The company is principally engaged in providing motor and non-motor loss adjusting services. Registered under Malaysia's Financial Services Act 2013, it investigates and determines the cause, circumstances, and quantum of insurance claims. Motor loss adjusting primarily deals with third-party insurance claims for vehicles, while non-motor loss adjusting involves property damage caused by vehicles. In 2023, the company also started offering technical and administrative support services to insurance claimants. It briefly provided private investigation services but ceased in early 2024 due to regulatory requirements. The company emphasizes strong relationships with workshops and delivers high-quality loss adjusting services across Malaysia.