BFM Podcast

The Sights, Sounds & Smells Of Shopping

Tan KW
Publish date: Thu, 04 Mar 2021, 02:25 PM
The Sights, Sounds & Smells Of Shopping

04-Mar-21 11:00

Fareen Khan, USEA Global

Every customer experience contains attributes that are both conscious - the rationale and quantifiable part of the experience - and subconscious. Both of these can evoke emotions. The subconscious experience is as powerful and important as the conscious one. However, most companies don’t have control over the subconscious aspect. USEA Global helps to provide solutions and control for the subconscious experience using a combination of sound, scent and sights.

Discussions
Be the first to like this. Showing 0 of 0 comments

Post a Comment