We feel that client security should be one of the top priorities every broker should consider. In that respect, then yes we do think it's important all brokers take similar steps. We have a customer-first business strategy that's based on the belief that whatever is best for our clients, is ultimately best for our business. We've seen a significant spike in cyber-attacks against other broker platforms, and it seems unlikely that this will stop any time soon, in fact, the numbers are rising. We’ve taken steps to help protect our clients, one example is using facial recognition during the onboarding process to ensure that 

 

We do believe that all brokers should take similar steps to protect their clients from hackers who are using advanced technologies. We’re constantly updating our security protocols and systems to prevent hackers from gaining access to our platforms and data. 

 

Here is one of the real projects we are running.

 

The ATFX I.T team works with a prestigious fintech company to deliver the facial recognition service to our clients. This technical partner is providing similar services to other leading E-commerce companies in China such as Alibaba, China CITIC Bank International and Lenovo Group. That means our clients can enjoy the same leading technologies as the above-listed company. We first launched facial recognition for account opening in the Chinese Markets. This was a move to better verify customer identities and to ensure account security. It allows clients to open their account and conduct transactions anywhere, anytime and within 60 seconds. This eliminates the need for office visits, additional admin procedures or unsecure document delivery. All this helps boost customer confidence which currently sits at 98% for this technology. 

 

By the end of 2019, we have further expanded our automated KYC (Know Your Customer) due diligence solution suitable for multi-country use. This has been done by joining forces with ”Electronic Identification" (eID). eID is the world's leading provider of remote user identification systems that use video streaming. It’s eID's KYC solutions and services that help ATFX to provide a unique, simple, frictionless, high-security experience that meets the highest standards stipulated by international regulations. They both help us provide a single solution for all things compliance and user onboarding. This benefits the company and clients because it prevents malicious attacks and ensures the safety of clients assets.

 

Besides the software support on the technology, ATFX has focused heavily on customer service, product development and IT innovation since its founding. Our leadership team recognised the important role technology could play in the FX industry and made it a key pillar within our business strategy. We have a team of over 100 IT professionals in Shenzhen, China, developing new tech products and services. With a number still to be launched to the market. In the past year, we've heavily invested capital, technology and time into upgrading our products and services. Over 3 million US dollars have been invested to ensure we're a technology-driven broker.