Future Tech

U.S. markets regulator wants public feedback on firms' digital-engagement practices

Tan KW
Publish date: Sat, 28 Aug 2021, 07:38 AM
Tan KW
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Future Tech

WASHINGTON - The U.S. Securities and Exchange Commission (SEC) on Friday issued a request for public input on so-called digital customer-engagement practices by brokers and advisers amid growing investor worries of such innovations that involve predictive analytics, differential marketing and behavioral prompts designed to optimize customer engagement used by financial firms.

The SEC consultation, which Reuters first reported on Tuesday, will help the agency consider whether these practices should be governed by existing rules or may need new ones, agency chair Gary Gensler said.

 


  - Reuters

 

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