Future Tech

CableMod recalls angled GPU power adapters to prevent fiery surprises

Tan KW
Publish date: Sat, 10 Feb 2024, 09:17 AM
Tan KW
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Future Tech

CableMod has issued a recall for all its angled power adapters for GPU cards following reports of them overheating and posing a safety risk.

The cable and adapter maker said it is voluntarily recalling all of its angled adapters in order to keep customers and their hardware safe. This affects CableMod's 12VHPWR angled GPU power adapters V1.0 and V1.1, both 90 degree and 180 degree models.

CableMod said it found that the male connectors on the adapters can become loose during cable management and use of the system, leading to overheating and the adapter melting into the GPU, posing a fire and burn risk.

This recall applies only to its angled adapters and does not affect the company's angled cable portfolio.

CableMod's adapters are designed for GPUs such as Nvidia's GeForce RTX 40 Series, but are also compatible with hardware from other makers including Asus, MSI, and Gigabyte.

Customers are being offered the choice of a full refund or a $60/€60 store credit to be used for any of CableMod's non-customized products, with free standard shipping. The offer applies to each angled adapter that a customer has purchased.

CableMod has more details on its website, including instructions on how to safely remove the angled adapter from the GPU and how customers can get their refund.

Customers are being asked to disable their angled adapters and upload a picture to the CableMod website in order to have their refund processed.

A recall notice is also listed on the US Consumer Product Safety Commission (CPSC) site, revealing that the adapters were made in China and sold online at websites including CableMod.com and Amazon.com from February 2023 through December 2023.

The CPSC reports that the recall affects about 25,300 units of the cable adapters, and that CableMod has received 272 reports of the adapters becoming loose and overheating, with at least $74,500 in property damage claims in the US - although it states that no injuries have been reported.

Questions were raised on Reddit last year about the safety of the adapters, with one CableMod staffer responding to posts by admitting there had been "some cases of melting with the adapters," but claiming the failure rate was "very low at around 0.03 percent." ®

 

https://www.theregister.com//2024/02/09/cablemod_power_adapter_recall/

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