PUTRAJAYA: The Domestic Trade and Consumer Affairs Ministry has advised people not to share incidents of non-compliance by traders on social media before reporting to authorities.

The ministry's enforcement director-general Datuk Azman Adam said they faced difficulties in investigating previously shared cases because the involved traders had deleted most of the evidence.

Azman recommended directing complaints straight to the ministry, assuring thorough investigation and legal action against violators.

"We hope complaints regarding traders' non-compliance are channelled directly to facilitate the ministry's investigation," he said during a walkabout for OPs Pantau 2024 to monitor commodity prices at Anjung Syawal, an Aidilfitri bazaar in Putrajaya's third precinct.

According to Azman, the Domestic Trade and Consumer Affairs Ministry welcomes public complaints concerning traders' non-compliance for prompt resolution.

He said the ministry provides various platforms to facilitate the public in lodging complaints as it helps the ministry to take swift action to curb illegal activities.

Complaints can be lodged through the WhatsApp hotline at 019848800/019 2794317; e-Complaint Portal at http://eaduan.kpdn.gov.my; Call Center 1-800-886-800; Ez ADU KPDN or Enforcement Coordination Centre (ECC) 03-88826245/6088

https://www.nst.com.my/news/nation/2024/03/1030092/ministry-direct-complaints-errant-traders-consumer-affairs-first-not