Posted by jayrc23 > 2016-01-04 18:21 | Report Abuse

RHB Investment Bank's online trading system has many shortfalls, which the user may find only after they have carry out their share transaction. My recent experience is that, it failed to prompt any sort of message when I sold a share which was consolidating. The system that they provide for the online trading on the other hand did not prompt any sort of message advising the user of the trade condition. End up, I have to pay for a transaction which I would have avoided in the first place if an alert message was prompted. If you are one of those using RHB online trading system then pls kindly highlight it...

2 people like this.

18 comment(s). Last comment by jayrc23 2016-01-11 19:27

Ya Razaq

1,701 posts

Posted by Ya Razaq > 2016-01-04 18:26 | Report Abuse

and the dealers are arrogant too

jayrc23

185 posts

Posted by jayrc23 > 2016-01-04 19:10 | Report Abuse

and that too...they are happy to pass the call to someone else rather then assisting you

koonbee9

674 posts

Posted by koonbee9 > 2016-01-04 19:13 | Report Abuse

RHB is a lousy bank

jayrc23

185 posts

Posted by jayrc23 > 2016-01-04 19:32 | Report Abuse

they are happy when we loss our money which they claim as profit...never the other way around..

kk123

1,964 posts

Posted by kk123 > 2016-01-04 19:41 | Report Abuse

Yes they most happy with commision
Whether u win or lose they still get their commission

Posted by Sherry21 > 2016-01-04 19:47 | Report Abuse

What did RHB screwed up this time?

jayrc23

185 posts

Posted by jayrc23 > 2016-01-04 19:54 | Report Abuse

Hi Sherry21...their system allows you to sell a share that you technically do not own and later charge you for their mistake...in my case it was a 'over sell'. Their system failed to reflect the consolidated quantity of shares held after the consolidation...but yet allows you to sell the quantity you held before the consolidation. Meaning you sold units that you don't own....I pay for their stupid mistake..

77huat77

1,782 posts

Posted by 77huat77 > 2016-01-04 20:02 | Report Abuse

Then which platform u using now ?

D7zul

155 posts

Posted by D7zul > 2016-01-04 20:02 | Report Abuse

long story short.. RHB is a lousy bank.. just like koonbee9 said.. all their system is a mess.. savings, loan, share trading, etc.. everything's a mess..
I won't be surprised if it close shop very soon..

jayrc23

185 posts

Posted by jayrc23 > 2016-01-04 20:11 | Report Abuse

77huat77....want to switch to another platform...shortlisted few..any recommendation?

jayrc23

185 posts

Posted by jayrc23 > 2016-01-04 20:12 | Report Abuse

D7zul...I guess so...the way they are treating their customer then they deserve it..

jayrc23

185 posts

Posted by jayrc23 > 2016-01-04 23:21 | Report Abuse

They are damn good at swindling your money....

jayrc23

185 posts

Posted by jayrc23 > 2016-01-06 16:58 | Report Abuse

Just wanted to know who else got cheated by this bank

winston1

535 posts

Posted by winston1 > 2016-01-06 17:12 | Report Abuse

Have been using Maybank and CIMB platform. Compared to the rest, their platform is good

Mat Cendana

2,340 posts

Posted by Mat Cendana > 2016-01-06 17:21 | Report Abuse

Maybank's system is decent enough. But you MUST use Internet Explorer. The Android app is adequate for buying, selling and checking your account. But it doesn't list the counters - most active, biggest winners etc. That's a big shortcoming. I'm surprised that Affin's app is better. But then Affin's minimum commission is higher - twice Maybank's.

jayrc23

185 posts

Posted by jayrc23 > 2016-01-06 18:51 | Report Abuse

Hi Mat Cendana ...Yeah that's the problem I am using Win XP so not able to use latest IE.....it's a old notebook

jayrc23

185 posts

Posted by jayrc23 > 2016-01-06 18:57 | Report Abuse

Winston1...can I have the CIMB dealer contact no..thanks

jayrc23

185 posts

Posted by jayrc23 > 2016-01-11 19:27 | Report Abuse

Now when I asked for an explanation they pretend like though nothing happened

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