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Are Reviews Helpful For Businesses?

Tan KW
Publish date: Fri, 22 Nov 2019, 12:43 PM
Tan KW
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Praba Shanmugam, GM of KawKawVeg

22-Nov-19 12:00

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Recently over the weekend, Apple has removed all customer reviews from its online store. Apple’s choice means that customers can’t provide useful feedback on the products available in Apple’s store - especially if a product might be bad. But as more purchasing decisions relies on reviews, is this a bad move from Apple? Are reviews helpful for businesses?

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