The following table sets out the financial highlights based on our combined statements of comprehensive income for FYE 2019 to 2022:
Major Customers
The top 5 major customers for the Financial Year 2022 are as follows:
According to the details, the top 5 customers are around 75%. The top 3 companies contribute over 57% of revenue. This shows that the company is highly reliant on a few companies, especially the top 3 customers. This will cause the company to face high customer concentration risk, and it will cause a serious result when the customer swaps the service for another company.
Major Suppliers
The top 5 major suppliers for the Financial Year 2022 are as follows:
According to the details, the top 5 suppliers are around 90%. The company mentioned they generally do not enter into long-term agreements or arrangements with the major suppliers as this allows them to have the flexibility to source quality products and services at competitive prices, however, the company is still able to face unexpected costs when they decide to switch suppliers.
According to the Providence Strategic Partners Report, the enterprise IT services industry in Malaysia specific to IT consulting and implementation services; and operations, maintenance and support services are characterized by enterprise spending on these IT services. The enterprise IT services industry in Malaysia grew from RM4.9 billion in 2019 to RM5.1 billion in 2021 at a compound annual growth rate (“CAGR”) of 2.0%.
Enterprise IT spending was initially affected in 2020 as a result of the COVID-19 pandemic as enterprises, particularly small and medium enterprises (“SMEs”), opted to defer or minimize selected expenses as they focused on sustaining their cash flows. However, the COVID-19 pandemic has created a case for the adoption of technology to address work-from-home policies, managing changes in demand and uncertain supply chains.
The COVID-19 pandemic has highlighted an aspect of technology that is not as distinctly apparent in more normal times – business continuity. While the ability of technology solutions to mitigate abrupt business changes has been noted in the past, the extensive reliance on technology solutions to maintain widespread and fundamental business continuity, as we are seeing today, has never been experienced on such a large scale. During the COVID-19 response, organizations relied on technology to sustain business operations through remote access, automated reporting, electronic data exchange, and real-time factory controls.
This led to a growth in enterprise IT spending in 2021 (year-on-year growth rate of 17.3%) amidst the global COVID-19 pandemic landscape. Industry growth in 2021 was also driven by increasing demand for IT system integration services given an increased penetration rate for IT systems used in enterprises and favorable government initiatives aimed at boosting the country’s digital economy; and increasing demand for IT consultancy services as well as system operations, maintenance and support services due to the rising number of end-users and growing complexity of enterprise IT systems.
With these factors expected to continue to have an influence in the years ahead, the enterprise IT services industry in Malaysia is expected to grow from RM5.1 billion in 2021 to RM6.5 billion in 2025 at a CAGR of 6.3%.
Source: IMR Report by PROVIDENCE
Opportunities
Risk
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