KUALA LUMPUR, Nov 20 — An anonymously started petition has been launched to demand Gobind Singh Deo’s resignation as communications and multimedia minister over his censure of Telekom Malaysia Bhd (TM) over its high subscription prices and poor customer satisfaction.
The petition was started by one “Concerned CITIZEN” who is likely linked to the government-linked corporation (GLC), based on the wording of the call.
Among others, the petition blames the minister for the decline in TM’s share price since the general election, which went from RM5.00 in May to RM2.26 currently.
It contrasted this with Maxis Bhd’s share price to suggest a bias towards the private firm, insisting that Gobind was also ignoring consumer complaints about Maxis and the related Astro pay-TV operator.
The petition denounced Gobind as criticising TM’s performance without offering solutions and maintained that he should be aware of the technical difficulties facing the GLC in its broadband push.
“There is also a rumour or speculation that it is a plan so that Maxis will be able to buy TM with the current prices and with that, Malaysia will lose one of it's GLC. Hence, we feel that this need to be stop to save Malaysia before it is too late.
“Therefore, we demand a minister that is unbiased and have adequate knowledge on telecomunication industry that will be better for the citizen of Malaysia,” the petition read.
The petition aims to secure 10,000 signatures and has over 8,000 this morning.
Gobind directed TM to reduce its broadband subscription prices and improve speeds for consumers shortly after being appointed minister and in accordance with Pakatan Harapan’s election manifesto.
The move hit the GLC’s share price as it had been price skimming the broadband market courtesy of its network monopoly. For example, it had been offering 30MBps broadband packages for around RM200 while competitor Time was providing up to 300MBps for cheaper.
Last week, the minister said TM must explain its high prices for the Streamyx digital subscriber line, which is slower than its unifi but offered at comparably priced packages.
On Monday, the Malaysian Communications and Multimedia Commission (MCMC) disclosed TM’s “alarming” levels of customer complaints, saying the firm must address the price and performance discrimination between its Streamyx and unifi offerings.
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Good and capable minister has to resign because he talks facts.
TM must improve itself should be the correct answer.
2018-11-20 21:39
Support Gobind Sigh ... all the while TM do whatever they like, bcos they hv "backing", their services i think many know how terrible and unfair! This is what they deserve to face, after long due .... now they even want to ouster the minister, can see what attitude they possess, they are the "supreme citizen", can ouster anyone they don like ....
2018-11-20 23:15
These are cronies who have been making money all this while. They are lazy idiots, wants the country ruined and parasites depending on other taxpayers money.
2018-11-21 05:17
The petition is even not worth reading. Where is his concern when Jibby raised spectrum fees that saw Digi n Maxis fell ??
2018-11-21 09:47
not so surprise the petition can exceed 10000 because TM got over 25000 employees...
2018-11-21 09:56
Malaysia today is oredi in brain drained state. >80% is below av mentality n productivity.
These people only hope fr free meals or subsidies.
Surprisingly they hv no moral conscience but having very good skill in writing petition to sack GOOD servants, stupid demonstrations, protests n all sort of counter productive, negativeness etc.
2018-11-21 11:18
should impose a fine to TM for bad service and revoke their license if they continue to fail the consumer.
2018-11-21 11:23
TM lacks talent and good management, so just behave and accept good advice. When you are wrong, 1 million signatures doesn't mean a thing. Get in line and work hard.
2018-11-21 11:28
think is not TM's staff, the petition likely came from someone burnt in the stock market holding TM. LOL
2018-11-21 11:30
Most of the time when someone get burnt badly in the market, he doesn't think logically anymore. U can see the logic issue.
2018-11-21 11:31
I just recently terminated Streamxy package due to it's high price n poor services! I was also offered free tv package that not I wanted. Not to blame others for it's own fault!
2018-11-21 11:33
MCMC should fine TM for wasting time on petition. Go to work TM, not go for petition!
2018-11-21 11:34
I believe Gobind is giving enough notification time to TM, next he might just fine TM.
2018-11-21 11:36
Posted by hollandking > Nov 21, 2018 11:30 AM | Report Abuse
think is not TM's staff, the petition likely came from someone burnt in the stock market holding TM. LOL
Most of the time when someone get burnt badly in the market, he doesn't think logically anymore. U can see the logic issue.
I agree with u totally.
2018-11-21 11:50
>Junichiro Posted by hollandking > Nov 21, 2018 11:30 AM | Report Abuse
think is not TM's staff, the petition likely came from someone burnt in the stock market holding TM. LOL
Most of the time when someone get burnt badly in the market, he doesn't think logically anymore. U can see the logic issue.
I agree with u totally.
somemore no dividend declared...lagi mau sign petition
2018-11-21 11:53
First of all, lolz. This petition is rubbish and crap. Nothing to do with unsatisfied streamyx customers but version anger management from one person that burnt from high hill to downfall.
2018-11-21 15:51
From what minister done for tm to make reduced and standardized price for streamyx. In mean time, minister should look other aspects too such as astro and scammers.
2018-11-21 15:58
Even though, minister changed in many times but TM still not changed. i'm agreed with myongcc5 said. This nothing to do with tm customers, but attack for other agenda.
2018-11-21 16:04
the petition is easy to secure 10000 signatures from tongkat men and ladies.
2018-11-21 19:38
My main duty to voice consumer complaints, not boost telco share price, says Gobind
Read more at https://www.thestar.com.my/news/nation/2018/11/21/my-main-duty-to-voice-consumer-complaints-not-boost-telco-share-price/#0MD2Rg5THSZohAWe.99
2018-11-21 20:07
My main duty to voice consumer complaints, not boost telco share price, says Gobind
but people want both....
2018-11-21 20:45
I'm sure this concern citizen are supplliers to TM thaf earn lucrative from supply & service contract , they who those care only thier pocket but not the users who exist during BN reign govt .
2018-11-21 21:18
what to do when u lose money in a stock?
answer: create online petition against CEO/Minister! Then it will up!
2018-11-22 16:15
knm & parkson shareholders should also create online petition on knm & parkson. then knm & parkson will fly!
2018-11-22 16:17
It has so far not reduced the price yet.I am still paying the old price.And it does not provide Unified at our vicinity
2018-11-22 21:04
Sanatan
Stupid call by "Concerned citizen". Every time anyone speaks on improving the way the country is run, there are ppl calling for the removal of the ministers. How to improve, might as well give the country back to the rotten fools to destroy the country and the people.
2018-11-20 21:35